Why is my speakerphone activating when I have a bluetooth headset?

I have a Moto Z Force, basically brand new (maybe 6 months old). Up until very recently, I have been using a Motorola H730 Headset, and I love it, but now whenever I use the headset to place a call, if my phone is locked, it sends the call to speakerphone.

I have to find a solution to this before I get into an accident trying to dig my phone out of my pocket.

I really don't want to do a factory reset. If I can get a solution that doesn't involve that, hooray! Maybe some backdoor removal of a recent update?

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