Outlook Account not appearing in Settings > Accounts

I've had this working fine before, but I've recently switched device and now I can't get it working.

Basically I'm using the Outlook App to connect to my works Exchange server for email, calendar and contacts. This works fine, however I want to set my Outlook contacts as my devices primary contacts. I did this before by going into the Contacts app and choosing my Outlook Account as my primary account.

However if I do this now, the Outlook account does not appear. If I go into Settings and then Accounts, the Outlook account is missing. If I try and add it, I get a message telling me this email address is already connected with Exchange. On my old device and also on a colleagues device, there is an Outlook Account listed with the option checked to Sync Contacts.

How do I get this to display? I've removed and re-added the account many times but it never appears in the Accounts list.

Show Accepted Answer

Guest Quick Reply (No URL, BBcode or HTML)

Last post by veronica13
1 hour ago
Last post by pbins
11 minutes ago
Last post by lorena53
3 hours ago
Last post by steuber.carolyn
2 hours ago
Last post by arielle.windler
50 minutes ago
Last post by sonya01
1 hour ago
Last post by neil.fisher
3 hours ago
Last post by price.spencer
3 hours ago
Last post by conn.zula
2 hours ago
Last post by rosetta.ullrich
11 minutes ago
Last post by rlakin
3 hours ago
Last post by lockman.elisa
3 hours ago
Last post by llangworth
3 hours ago