No notification sound when conversation open

I have a new Huawei Y7 2018 running latest android.

When i have a conversation open with someone i just dont get a notification sound! The message appears but no sound.

If i close the conversation down and go back to the home screen, if a text arrives i get a notification sound!

Anyone else having this issue? Is it related to the latest Andriod or the phone? I have tried various settings but nothing has worked.

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