Fossil Sport shows no connection icon & not connected on Bluetooth but am getting notifications

My new Fossil Sport watch often shows the "no connection icon" (the cloud with a line through it) at the top of my screen. This sometimes disappears (possibly when my phone is on wifi, but i cant be sure).

Furthermore when i go into settings -> Connectivity -> Bluetooth it also ALWAYS shows as "Not Connected". Which implies my watch and phone are NOT connected via Bluetooth, yet I am still getting text message/whatsapp/phone call notifications.

I am confused by the fact its showing no connection yet i am still getting stuff through from my phone.

One thing that is not working is being able to use the microphone to record a reply to a message. So this implies something is not right with my set up.

Does anyone know more about this connectivity stuff?

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