Youtube video I made:
This phone was purchased from Walmart and obviously they are no help. Went to a Boost Mobile and a Verizon store and neither one could do anything either (BTW huge props to Verizon on their customer service). I need to know how to clear this phone of all prior information (which is seems that a factory reset from within the OS does not do) and also how to get into the bootloader. Normal physical button methods like power+volume down or up or all 3 just make it say "official" on the screen and then it boots anyway. How do I hack this thing? I've gotten into literally hundreds of Android phones that were bricked and this is the first time I have had this new problem and I don't know where the blame lies. Even if there is a halfway legit custom ROM I could put on the thing, I don't know, I've tried everything I can think of. Can anyone help?
Thank you in advance!