I bought the Fierce 2 new in November from MetroPCS. It was a pretty solid phone that got the job done. Come January I decided to check for a system update. There was so I proceeded to install. This is where I got stumped. It said there was an error installing the update. So I rebooted my phone in hopes that it still worked, Nope. It got stuck on a screen that said MetroPCS. I wiped the phone to see if that would help but it didn't. It ended up getting stuck on a screen that said Alcatel Fierce 2. I came here in hopes that someone could help me get the phone operational again, if it's even possible. Please and thank you!