[Q] Windows Mobile 6.1 Smartphone Resetting to Defaults

Hi,

We are having some issues with Motorola/Symbol MC75 Devices running Win Mobile 6.1, the devices appear to be resetting themselves to factory defaults when the Battery runs low, the devices have a backup battery onboard but I have yet to find out if the memory onboard is non-volatile and/or if there is some form of clean image on there and what could be causing them to revert.

This has happened twice in the past week and we've had a few occurances of it happening over the past few months across multiple devices.

Just wondered if anyone had any ideas about whyt his would happen. We are running f-secure security suite on the devices and a in-house application that is .net forms based.

Thanks for any assistance

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