Partial printing of PDF file

I have a Sony Xperia phone and recently booked some train tickets. I was sent the tickets in a PDF file to print at home. I went to print the tickets and it showed it was going to print the ticket on one piece of a4 paper along the left hand side but when it started printing it had blown up the ticket and only printed the middle section which is useless to me. I have checked all the settings and tried opening the document in different applications but with the same result. Can anyone help me with this please? I am at a loss of what to do as it doesn't print what it shows me it will print. Any help will be much appreciated.

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