I've read many forums and came across a lot of mixed information. Some forums say if your device is rooted, unlocked, custom roms etc. you'll be charged the $250.00 for sending a modified phone. Other's state that the verizon tech. will only check the box, the phone's physical condition and check to confirm the phone does turn on.
My replacement galaxy nexus will be here tomorrow and my current phone is defective. When powered on, it boots the "Google logo" then goes to the green android with chest open screen. ...it's a long story but in short, I wiped the sd card completely, including the partitions. There is nothing for the phone to boot to. I'm unable to get the phone to working order. (i've used all the 1-click toolkits and odin.) The phone is currently locked and the only red in color text reads "no recovery or boot img"
My question: will Verizon wireless charge me a fee for returning a physically mint phone that only boots to that screen? I initially requested a warranty replacement due to not having any mobile network connectivity and the phone made random snaps and pops, shutting down.