Nexus 5 top speaker not working

Hello everyone, i recently upgraded my mom's phone from an htc 610 to my old nexus 5 i had lying around so i took it up to the AT&T store and the rep tried to pull off the backing of the phone thinking it was a cover, got about halfway down, and disconnected / broke the top speaker (the one used just for phone calls). So she can't hear people on the other end of calls anymore and i'm trying to figure out a way to fix this (taking the phone apart being a last resort, but i'll do it if i have to) It's not a software bug (switched around various roms, kernels, audio settings) and the top speaker worked fine before so i'm trying to figure a workaround like routing all the audio for calls to the bottom speaker but i have no idea how i would go about doing that. If anyone has any ideas how i could do this or maybe any other suggestions i would really appreciate it. Thank you for your time! ^^

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