"Ok Google" detection not working - "Can't use the microphone."

Samsung Galaxy S7 Edge
Android 7.0
Google App v6.10.37.21

Google App > Settings > Voice > '"Ok Google" detection' > 'From any screen'

This brings up the "Search by voice from any screen" setup wizard.

As soon as I tap "Get started", I see a message stating: "Can't use the microphone. Restart your device."

Restarting does not help.

This also happened in Android 6.x, before I upgraded to Android 7.0.

I can record my voice in Samsung's Voice Memos app without any issues.

Google App has all permissions (including Microphone) enabled.

Any ideas?

Show Accepted Answer

Guest Quick Reply (No URL, BBcode or HTML)

Last post by bmurray
3 hours ago
Last post by bailey.benedict
35 minutes ago
Last post by janice98
3 hours ago
Last post by pacocha.logan
17 minutes ago
Last post by wfarrell
3 hours ago
Last post by brant71
4 hours ago
Last post by maegan56
4 hours ago
Last post by violet.kling
4 hours ago