Phone is Moto X 1st gen that had the original battery and was slowly dying so I bought a replacement off Amazon and swapped it out. Now it doesn't recognize any charge level to the device. I've tried a couple of those battery recalibration apps off the App Store but no luck with that (though one of them tested the battery integrity and confirmed it's not a dud). When I swapped out the old battery it was at like 18% or something so upon putting the new one in and rebooting it stuck with that 18%. I read that you could retrain it by letting it drain completely then charging full so that's what I tried next, now it reads zero.
Here's the behavior I see:
- Power off device, plugged in to charger. If you push power button it will display a battery icon with a question mark in the middle
- Hold down power button in this state and it still doesn't start up but the battery icon switches to the standard lightning bolt 'charging' icon but reads 0%. This number doesn't change.
- Hold down power button again and it boots successfully but battery meter reads 0% - charging (actually one of the recalibrate apps I ran set it to 4% so now it says that)
How do I fix this?