Keyboard not appearing, so I'm locked out of my Samsung Galaxy Note 10.1

I put a passcode on my lock screen. It was working fine for at least 5 months, when suddenly my keyboard failed to appear for me to type in the passcode. I know the code but there is no keyboard to type it. When I touch the bar, the cursor appears but there is no keyboard in sight. Now I'm locked out. I have a Samsung Galaxy NOte 10.1

1. I have tried restarting the tablet
2. I completely charged it
3. I let it completely drain itself of power and then restarted it again.

None of which did the trick...

Later it said something about a custom os and it read "Downloading...Do not turn off target!" Then the battery ran out and so I charged it and the screen awoke with the same "Keyboard issue" that occured before it read "Downloading". There was absolutley no change.

Any help would be greatly appreciated

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