Why my Samsung s5 and computer(s) don't communicate?

Hi All— I have a Samsung s5. Several weeks ago I tried to download some photos to my laptop but somehow communication failed for some reason I don’t remember, but at least the phone and computer communicated. The problem now is that when I connect my phone to laptop, they don’t communicate at all. That’s they look like they are not connected at all. Any ideas Thanks-EKE

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