Why phone fails to move apps to SD card?

Hi everyone,

I have a Motorola Moto G 3rd Generation. I previously had the 1GB RAM, 8GB ROM version of this phone, and now have the 2GB RAM, 16GB ROM version. I have the same apps on my new phone as I did on my old phone. On my old phone, I was able to move some of the apps to the SD card with no problem - I simply went into apps, downloaded, selected the app I wanted to move and pressed "move to SD card." When I do that on my new phone, on the same apps, the button greys out as if it's working, but sometimes I get an error message telling me the app couldn't be moved, and sometimes I come back later to check and see it still says "move to SD card."

My SD card still has loads of space on it.

Any ideas? Is the phone faulty?

Thanks!

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