Help, help, my Q Box Android 5.1 is all screwed up!

My, 'QBox' , Android 5.1, T.V. box isn't working right , at all. After rebooting, I can't get it to play any movies off of the Kodi app., or even open most of the apps. under Kodi or 'Show in a Box'. It's very difficult to get to the movie categories in say the 'Exodis' app., and if I make it there, when I click on a movie title, it always says 'no streams' for this title, even ones from ,say, 20010. Now, I know that's not right. Then, if I want to go to page#2 of the movie titles, I click it and the little white wheel just keeps on spinning. When it does finally stop, it might say something like, 'trak error', but usually it says nothing and there I am, stuck on page#1.
I'm at my wits end, and that little white wheel is driving me crazy! I know that my internet connection is good, it even says connected under the settings selection. I've only owned the thing a couple of weeks. I bought it brand new from Amazon. I'm finding it VERY hard to get any kind of support for this thing, especially since I'm not as teq. savvy as some. Any help at all would be greatly appreciated, thank you...

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